Terms & Conditions

If not otherwise agreed - the terms and conditions below apply for ALL services of: private transfers and tours that we offer to our clients - you accept these booking terms on behalf of all members of your party.

1 . No contract between you and Athens Transfers shall come into existence until Athens Transfers

(a) issues a booking reference number; (b) issues a booking confirmation by email, fax or post; and (c) receives payment in full.

2 . Payment in full is required prior to first transfer appointment. Payment should be made through "Athens Transfers" web site by credit / debit card or via bank transfer to Athens Transfers nominated bank account – details provided upon request. Where Athens Transfers is unable to confirm the initial requested booking an email notification will be sent to inform you of the details. Failure to make payment within 24 hours of the booking confirmation for transfers may result in cancellation of the booking.

3. Prices quoted are shown in Euro.

4 . Athens Transfers does not endorse or recommend any particular accommodation or travel product. All content on this web site (including information about travel products, tours and accommodation facilities) is published in good faith but you acknowledge that Athens Transfers cannot check the accuracy of all information provided by its suppliers.
5 . You confirm that you are at least 18 years of age.

6. Passport, visa and health requirements for you and your party are your responsibility.

7. Any complaint about the booking service must be notified to Athens Transfers in writing or by email as soon as possible.

8. Athens Transfers shall not be liable for any failure or delay in performance of its obligations which results directly or indirectly from any cause or circumstance which is beyond its reasonable control. The following shall be regarded as examples of such circumstances: Act of God, outbreak of hostilities, riot, civil disturbance, acts of terrorism, revolution, fire, flood, lightning, explosion, fog or bad weather, interruption or failure of a utility service (including but not limited to electricity, gas, water or telecommunications), renovations undertaken by the hotel, strikes, lockouts or boycotts, embargo, blockade.

9. Athens Transfers reserves the right to change these terms from time to time.

10. Except as otherwise provided in these booking terms and conditions, your statutory rights are not affected.

11. Organized Group - Non Private Tours:

1. Tips are not included. These are at your discretion.
2. Suppliers of sightseeing tours reserve the right to ask any person to withdraw from any tour if they deem their acts or conduct offensive or a nuisance to other passengers and there shall be no further liability.
3. Suppliers of sightseeing tours decline any responsibility for articles forgotten or lost in their vehicles.
4. Pick up times from hotels and duration of tours are approximate and subject to traffic conditions.
5. Where hotel pick-up is offered, suppliers will pick up from the majority of major hotels in the city, but not necessarily from all hotels.
6. If the supplier is unable to pick you up from your requested hotel, an alternative pick-up point will be suggested.
7. Suppliers of sightseeing tours reserve the right to alter itineraries or to cancel the tours at short or no notice for any reason.
8. Where it is necessary to cancel the tour, you will be offered at least one of the following options:
   a) To join the requested tour at an alternative time or at an alternative date.
   b) To join an alternative tour.
   c) To receive a full refund

12. Private Transfers and Private Tours:

• Tips not included nor obligatory, solely at your discretion & paid directly to your driver or guide.
• For services beginning at airports, stations or ports, it is your responsibility to ensure that you wait for your Driver or Representative at the appointed meeting point as advised via e-mail confirmation.
• Should you not be able to locate your Driver or Representative at the start of a service, it is your responsibility to call Athens Transfers - before making alternative arrangements.
• For services beginning from accommodation, please ensure that you are waiting at the appointed meeting point, as shown advised, at least 5 minutes prior to your confirmed pick up time.
• Private Sightseeing Tour with a Driver and a Local Guide does not include any entrance fees.
• Where available, Private Sightseeing Tour may be conducted with a Driver providing the commentary whilst driving. You should note that although drivers are able to give commentary while driving, they may not be able to park the vehicle and accompany you inside specific attractions and they may not be permitted to conduct tours on foot, due to guiding regulations. This option is therefore best suited to visitors looking for a panoramic city tour.
• For Private Sightseeing Tours you can expect your local guide to have a good overall knowledge of the city sights but if you require exceptionally in-depth commentary on a particular attraction – please specify this at time of booking.
• For transfer services where a Local Representative is included in the service, they will assist with check-in as necessary at your accommodation, airport, port or station.
• For transfers that include the services of a Driver who speaks either the local or a foreign language, the driver will not assist with check-in at your accommodation or at the airport, port or station unless stated in the extended description for that particular service.
• For transfer services where a Local Representative is available at the airport only, they will escort you to your waiting driver who will carry out the rest of the service in your booked vehicle.
• When advising details for the service you wish to book, it is your responsibility to ensure that all details sent to us are correct.
• The durations of all transfers are representative of the driving time in average driving conditions. We take no responsibility for a flight, train or other connection being missed should the duration of the service exceed that which we display due to circumstances beyond our control.